Unit 1 - Introduction to recruitment and selection
Introduction
Defining moments
Cost of recruitment and selection
Effective decision making
Exercise 1.1 – Benefits of R&S
Recruitment and selection process
Summary
Unit 2 – Job analysis
Introduction
Job description/specification
How are jobs analysed?
Exercise 2.1 – Job analysis – information gathering
Exercise 2.2 – Job analysis – compiling a job description
Specifying a job
Competencies
Exercise 2.3 – Job analysis – gathering competency information
Indicators
Checklist for behavioural indicators
Exercise 2.4 – Behavioural indicators example
Exercise 2.5 – Behavioural indicators
Summary
Unit 3 – Competency based interviews
Introduction
Internal vs external
Choice of attraction method
Short listing
Assessment
Type of interviews
Planning for the interview
Exercise 3.1 – Design questions
The interview
After the interview
Bias
Exercise 3.2 – Interview role-play
Competency based reference checks
A note on application forms
Integration
A note on security checks
Summary
Cape Town, 24 and 25 November 2009, Capetonian Hotel
Durban, 26 and 27 November 2009, Elangeni Hotel
Johannesburg, 3 and 4 December 2009, Indaba Hotel