Shop Stewards Workshop

Understand relevant case law and legislation and develop key skills a shop stewards needs to have to represent union members effectively and in accordance with worker mandate.

  1. Introduction
  2. Legislation
    • Legislation overview
    • Labour Relations Act
    • Basic Conditions of Employment Act
    • Employment Equity Act
    • Skills Development Act
  3. Union constitution
  4. Collective agreements
  5. Dispute resolution overview
    • Ways of resolving disputes
    • Which is the best way of resolving disputes
    • Examples of dispute resolution in labour relations
    • Dispute system in the Labour Relations Act
  6. Negotiation
    • Positional bargaining
    • Interest based bargaining
    • Comparing positional and interest based bargaining
    • Listening skills
    • Meetings
    • Mandates
    • Preparation for negotiation
    • Negotiation: Role play
  7. How to represent a member at an enquiry
    • The purpose of discipline
    • Sources of standards
    • Procedural and substantive fairness
    • The elements of fair procedure
    • Fair reason for dismissal: Misconduct
    • Overview of steps in preparing for a disciplinary enquiry
    • Techniques in taking statements
    • Strategising your case
    • Overview of the process
    • Opening statements

We have a panel of carefully selected trainers all of whom are legally qualified, have many years of experience as trainers and are often arbitrators/and or commissioners of the CCMA. Their extensive experience enables them to respond to ad hoc queries from delegates in a practical and empowering manner and is one of the factors which set us apart from the competition. Regular presenters include:

Joanne Philip is an admitted attorney who has been practicing as a specialist in the field of labour law since July 2003. She runs her own HR consulting business and has been training for CBA since 2005 with key focus in the private and public sector.

Adv James Matshekga is an admitted advocate of the Transvaal division of the High Court and is currently a senior lecturer at the University of Johannesburg where he is primarily responsible for teaching Labour Law. James is also an accredited trainer and facilitator of the Law Society of South Africa. He is currently a part-time commissioner at the CCMA and a panellist at various bargaining councils in both the private and public sector. James has been training for CBA since 2009.

Dates and venues
20-21 October - Durban, Suncoast
27-28 October - Cape Town, Capetonian Hotel
27-28 October - Johannesburg, Genesis Suites

The Fee 
One delegate: R3 990 + VAT = R4 548.60
Three or more delegates: R3 591 + VAT = R4 093.74 per delegate