Lexis® Practical Guidance: Consumer Law

PG Banners, consumer, recovers, financial & real estate 940 x 174

Practical Guidance Consumer Law provides users with updated, step-by-step guidance and practical aids that are needed to effectively deal with the complex legal landscape of banking and finance-related matters. Users are supported in all aspects dealing with consumer law, with access to pertinent and up-to-date legislation and various precedents. With all the need to know information and resources, this practice area serves to guide users through both the theoretical and practical legal aspects of consumer law in South Africa.

  • Consumer rights and protection
  • Application of the CPA
  • Auctions
  • Franchises
  • Product safety and liability
  • Enforcement of the CPA
  • Authorities and their roles
  • Business names
  • Industry codes of conduct
  • Tips for suppliers of specific goods and services
  • 8 Topics
  • More than 120 Guidance notes
  • 42 Forms, Precedents and Checklists
  • Up-to-date Legislation & Case Law
  • Other Useful Resources such as flowcharts, external websites and additional readings
  • Form 2 – Institution of proceedings in terms of section 20 of the Promotion of Equality and Prevention of Unfair Discrimination Act 4 of 2000 [Regulation 6(1)]
  • Annexure C – Rescission of Agreement
  • Basic Returns Policy Outline
  • Promotional competition rules
  • Template format for disclosure document
  • Complaint form in terms of section 71(1)
  • Notice to show cause why registration of business name should not be cancelled in terms of section 80(4)(a)
  • Cancellation of registration of business name
  • Notice of expiry date for fixed term agreements