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Business owners need to be aware of all the options and implications thereof, at their disposal when resolving disputes – when they start their business. As its future survival could depend on the resolution of such disputes.
Online dispute resolution (ODR) is a branch of dispute resolution which uses technology to facilitate the resolution of disputes between parties. In this respect it is often seen as being the online equivalent of Alternative dispute resolution. However, ODR can also augment these traditional means of resolving disputes by applying innovative techniques and online technologies to the process.